Preliminary provisions
1. The online shop of the Sea of Angels, available at www.morzeaniolow.pl, is run by Marcin Łaszkiewicz operating under the MAKA company, entered into the Central Register and Information on Economic Activity (CEIDG) conducted by the Minister of Economic Affairs, NIP .8491179632, REGON 220065489
2. These Regulations are addressed to the Consumers and specify the rules and mode of concluding a distance sales agreement with the Consumer through the Shop.
§ 2
Definitions
1. Consumer – a natural person concluding a contract with the Seller within the Store, the object of which is not directly related to its business or professional activity.
2. Seller – natural person p conducting business activities under MAKA, entered in Central Register and Information on Business Activity (CEIDG) conducted by Minister of Economic Affairs, NIP 8491179632, REGON 220065489
3. Client – any entity making purchases through the Store.
4. An entrepreneur – a natural person, a legal person and an organisational unit not a legal person, whose separate act confers legal capacity, carrying out in its own name an economic activity which uses the Store.
5. Shop – online store run by the Seller at www.morzeaniolow.pl
6. Distance contract – a contract concluded with the Client in the framework of an organized system of conclusion of distance contracts (under the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication until the conclusion of the contract.
7. Regulations – these regulations of the Shop.
8. Order – a statement of the Customer's will made using the Order Form and aimed directly at concluding the Sales Agreement of the Product or Products with the Seller.
9. Account – the customer account in the Store, the data provided by the Client and information about the Orders submitted by him in the Store are collected in it.
10. Registration form – a form available in the Store, allowing the creation of an Account.
11. Order form – interactive form available in the Shop, allowing to submit the Order, in particular by adding the Products to the Cart and defining the terms of the Sales Agreement, including the delivery and payment method.
12. Basket – the software element of the Shop, in which the products are visible to the Customer for purchase, as well as the possibility of determining and modifying the Order data, in particular the quantity of products.
13. Product – available in the Store moving item/service subject to the Sales Agreement between the Client and the Seller.
14. Sales contract – Product sale contract concluded or concluded between the Client and the Seller via the Online Store. The Sales Agreement shall also mean – application to the characteristics of the Product – a service contract and a work contract.
§ 3
Contact Store
1. Vendor address: Lesoka 16/1, 81-574 Gdynia
2. E-mail address of the Seller: sklep@morórianiolow.pl
3. Bank account number Seller 41 2490 0005 0000 4530 3670 0458
4. The Customer may communicate with the Seller using the addresses in this paragraph.
§ 4
Technical requirements
In order to use the Shop, including browsing the assortment of the Shop and placing orders for Products, you need:
a. Internet access terminal and web browser
b. active email account (e-mail),
c. included cookie support,
§ 5
General
1. The seller in the widest extent permitted by law shall not be liable for interruptions in the operation of the Store due to force majeure, unauthorised action of third parties or incompatibility of the Online Store with the client's technical infrastructure.
2. Viewing the Store range does not require an Account. It is possible for the Customer to place orders for Products in the assortment of the Store either after the Account has been established in accordance with the provisions of § 6 of the Rules of Procedure.
3. The prices given in the Shop are given in Polish zlotys and are gross prices (including VAT).
4. The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including transport, delivery and postal services), of which the Customer is informed on the Store's pages during the submission of the Order, including when expressing his will to be bound by the Sales Agreement.
§ 6
Establishing an Account in the Shop
1. To establish an Account in the Store, please fill in the Registration Form. It is necessary to provide the following data Name, Surname, address of dispatch, email address, telephone
2. Establishing an Account in the Shop is free.
3. Login to the Account is done by providing login and passwords established in the Registration Form.
4. The Customer has the option at any time, without giving a reason and without any charge, to delete the Account by sending an appropriate request to the Seller, in particular by e-mail or in writing to the addresses given in § 3.
§ 7
Procurement rules
In order to submit the Contract, it is appropriate to:
1. log in to Store ;
2. select the Product that is the subject of the Order and then click "To basket" (or equivalent) ;
3. Click on the "Order and Pay" button/click on the "Order and Pay" button and confirm the order by clicking on the link sent in the email,
4. select one of the available payment methods and depending on the method of payment, pay the order within a specified period, subject to § 8(3).
§ 8
Offered delivery methods and payments
1. The Customer may use the following delivery or reception methods.
Product:
a. Inpost consignment
b. Shipping
2. Services
a. Service at the place set by the provider
b. Online service
c. Customer Service
2. The customer may use the following payment methods:
a. Payment after service
b. Electronic payments
3. Detailed information on delivery methods and acceptable payment methods can be found on the Store's website.
§ 9
Implementation of the sales contract
1. Conclusion of the Sales Agreement between the Customer and the Seller is made after the Customer has previously placed the Order using the Order Form in the Online Store in accordance with § 7 of the Rules of Procedure.
2. After submitting the Order, the Seller immediately confirms receipt and accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by sending the Seller an appropriate e-mail to the given during submission Orders the e-mail address of the Client, which contains at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. On receipt of the above e-mail by the Customer, the Sales Agreement between the Customer and the Seller is concluded.
3. If selected by the Client:
a. Electronic payments, the Customer is obliged to make payments within 3 calendar days of the conclusion of the Sales Agreement – otherwise the order will be cancelled.
4. The product will be sent by the Seller within the time limit specified in its description (subject to paragraph 5 of this paragraph), in a manner chosen by the Customer when submitting the Order.
5. The service will be performed in a place consistent with the description in the store within the time limit set by the Customer.
6. The beginning of the delivery date of the Product to the Customer shall be as follows:
a. If the Customer chooses to pay by bank transfer, electronic payment or card – from the date of recognition of the Seller's bank account.
7. Delivery of the Product is carried out only in Poland.
8. Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. The delivery costs of the Product (including transport, delivery and postal services) are indicated during the submission of the Order, including at the time when the Customer expressed his wish to be bound by the Sales Agreement.
§ 10
Right of withdrawal
1. The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
2. The period referred to in paragraph 1 shall begin by supplying the Consumer Product or any person designated by it to other than the carrier.
3. The consumer may withdraw from the Agreement by making a declaration of withdrawal to the Vendor. In order to comply with the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the expiry of that period.
4. The statement can be sent by means of traditional mail by sending a statement to the Seller's address – the contact details of the Seller are specified in § 3.
5. Effects of withdrawal from the Agreement:
a. In the event of withdrawal from a distance agreement, the Agreement shall be deemed not to have been concluded.
b. In the event of withdrawal from the Agreement, the Seller shall immediately, no later than 14 days after receipt of the Consumer's declaration of withdrawal from the Agreement, refund all payments made by him for the product
c. Repayment The Seller shall make the same payment methods as used by the Consumer in the original transaction, unless the Consumer expressly agreed to another solution which would not entail any cost to him.
d. The seller may withhold payment reimbursement until the Product is received.
e. The consumer should send the Product to the address of the Seller specified in these Terms and Conditions immediately, no later than 7 days from the date on which he informed the Seller of withdrawal from the Agreement. The time limit will be retained if the Consumer sends the Product back before the deadline of 7 days.
f. The consumer shall bear the direct costs of returning the Product, including the costs of returning the Product.
g. The consumer is only responsible for reducing the value of the Product resulting from its use in a way other than necessary to determine the nature, characteristics and functioning of the Product.
6. The right to withdraw from a distance contract is not granted to the Consumer in
with regard to the Agreement:
a. in which the benefit is a non-prefabricated item, produced
according to the specifications of the Consumer or serving to meet its individualised needs,
b. where the subject of the benefit is a thing supplied in a sealed packaging which, after opening the packaging, cannot be returned for health or hygiene reasons, if the packaging has been opened after delivery,
c. where the subject of the benefit is the goods which, after delivery, because of
their character, are inseparably linked to other things,
§ 11
Complaint and guarantee
1. The Sales Agreement includes new Products.
2. The seller is obliged to provide the customer with a thing free of defects.
3. If there is a defect purchased from the Seller, the Customer is entitled to
to complain on the basis of the provisions relating to guarantees in the Civil Code.
4. Complaints shall be made in writing or by electronic means to the information given in this Annex.
It's the address of the Seller.
5. It is recommended that a brief description of the defect, circumstances (including
the date of its occurrence, the data of the Client submitting the complaint, and the Customer's request in
the link with the defect in the product.
6. The seller shall respond to the complaint without delay, not later
than within 14 days, and if it does not do so within that period, the request shall be deemed to be
He thought the client was justified.
7. Goods returned under the complaint procedure must be sent to the address
specified in paragraph 3 of these Rules.
8. Where a guarantee has been given on the Product, information about it and
its content, will be included when describing the Product in the Store.
§ 12
Out-of-court means of handling complaints and redress
1. Detailed information on the possibility for the Consumer to take advantage of out-of-court means of handling complaints and redress and the rules for access to these procedures are available at the premises and on the websites of district (urban) consumer spokespersons, social organisations whose statutory tasks include consumer protection,
Regional Trade Inspectorates and at the following internet addresses of the Office for Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_consumer.php;
http://www.uokik.gov.pl/cases_individual.php and
http://www.uokik.gov.pl/wagne_addressy.php.
2. The consumer has the following examples of possibilities to use out-of-court means of handling complaints and redress:
a. The consumer is entitled to appeal to the permanent amicable consumer court referred to in Article 37 of the Act of 15 December 2000 on the Commercial Inspection (Journal of Laws of 2014, item 148, as amended), with a request to settle the dispute arising from the Agreement concluded with the Seller.
b. The consumer is entitled to address the Provincial Inspector of the Commercial Inspection, in accordance with Article 36 of the Act of 15 December 2000 on the Commercial Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings on the amicable conclusion of the dispute between the Consumer and the Seller.
c. The consumer may receive free assistance in resolving the dispute between him and the Seller, also using the free state aid of the (urban) consumer spokesperson or social organisation, whose statutory tasks include consumer protection (e.g. Consumer Federation, Polish Consumer Association).
§ 13
Personal data in the Online Store
1. The administrator of personal data of Clients collected through the Online Store is the Seller.
2. Personal data of Clients collected by the administrator through the Online Store are collected for the purpose of implementing the Sales Agreement, and if the Customer agrees to this, also for marketing purposes.
3. The recipients of personal data of Online Shop Clients may be:
a. In the case of the Client who uses the method of delivery by post or courier in the Online Store, The administrator shall make the collected personal data available to the selected carrier or intermediary carrying out the shipment on behalf of the Administrator.
b. In the case of a Client who uses the electronic payment method or payment card in the Online Store, the Administrator shall provide the collected personal data to the Client, the selected entity serving the above payments in the Online Store.
4. The customer has the right to access and improve the content of his data.
5. The provision of personal data is voluntary, although the personal data required for the conclusion of the Agreement are not provided in the Rules of Procedure. Sales result in the inability to conclude this contract.
§ 14
Final provisions
1. Agreements concluded through the Online Store are concluded in Polish.
2. The Seller reserves the right to make changes to the Rules of Procedure for important reasons, i.e. changes to the laws, changes to payment and delivery methods, insofar as these changes affect the implementation of the provisions of these Rules. Each change, the Seller shall inform the Customer at least 7 days in advance.
3. In cases not governed by these Regulations, the general provisions of Polish law apply, in particular: Civil Code; Electronic Services Act; Consumer Rights Act, Personal Data Protection Act.
4. The customer has the right to use out-of-court means of handling complaints and claims. For this purpose, it may lodge a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/ .
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